Enabling thriving communities

The digital revolution is a powerful agent for transforming society for the better. Conversely, a lack of access to the digital world creates wider social and economic disparities.

As an emerging market operator, addressing social challenges is an inherent part of our business.

VIVACOM can only flourish when the communities and ecosystems in which it operates are healthy. We, therefore, leverage our size, resources and capabilities to enable the socio-economic development of the communities within which we operate, so they may benefit from a modern connected life.

We enable thriving communities by creating jobs and equipping our people and African youth for the future world of work, while always upholding the rights of all our customers.


We strive to always conduct business that supports the long-term sustainability of societies in which we operate. To meet these objectives, we have defined several positions that guide us in operating ethically, respectfully and in rights-driven ways that has the least negative impacts.

Supplier code of conduct PDF - 201.71 KB

The objective of this Code is to provide summarised information..

CSI Strategic focus areas, impact and footprint PDF - 1.48 MB

VIVACOM can only flourish when the communities and ecosystems…

Position on Human Rights, Due Diligence Framework and FAQ PDF - 336.17 KB

More people worldwide have access to information, services…

Digital and financial solutions to bridge the digital divide

Sustainable societies

Human rights

VIVACOM strives to conduct business in a way that is respectful of the rights of all people. We believe in the rights of all people to communicate, access and share information freely and responsibly, and to enjoy privacy and security regarding their data and their use of digital communications.

Sustainable societies


Wherever we operate, VIVACOM adheres to a culture of sound ethical business conduct that generates economic value for the benefit of our communities and stakeholders. We do so in a manner that is eco-responsible and sustainable. We remain steadfast in our efforts to ensure a strong ethical culture within our business

Sustainable societies

Social investment

In all we do, we strive to leverage our core capabilities to enable the socio-economic development of the communities within which we operate.Driven by this core belief we strive to reach the most vulnerable, marginalised, underserved communities and members of society without leaving anyone behind.

Sustainable Societies


VIVACOM enables small and medium enterprises to grow and digitally transform their businesses for the benefit of broader society. VIVACOM’s committed to ushering these businesses into an unprecedented convergence of people, business and things. This affords these businesses the opportunity to disrupt and challenge the status quo of current business models, by driving them into a space of digital inclusion.

Sustainable societies

Supply chain

In a globalised world, organisations must rely on and work with one another to succeed. As a result, we rely on a complex and multilayer global supply chain to provide our customers with the products and services that they need. We have embedded integrity into our supply chains by managing different legal, social, ethical and environmental risks and ensuring that our suppliers have sustainable business practices in place.

Further reading